All Water Test Kit Prices

All prices include GST, are quoted in N.Z. dollars and are subject to change without notice.

Returns Policy

A full refund will be provided to any goods returned to our shop nopened in their original packaging and within 30 days. Shipping expenses, in both directions, are not refundable.

If the goods you receive are faulty, we will replace those goods if they are returned to our shop within 30 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day.  Please allow up to 3 days for delivery.